What is Emergency Logs and who is it designed for?

Emergency Logs provides specialized software designed to streamline essential operations for Fire Departments and EMS teams, covering narcotics vial counts, inventory control, truck checks and asset tracking.

Is your software customizable?

Yes. Emergency Logs solutions are adaptable to the specific needs of your department, and custom programming is available for reporting, user permissions and workflow changes.

How much does Emergency Logs cost?

Pricing depends on organization size, selected modules and customizations. Single-station Fire Departments pay approximately $1,500 annually for the entire suite.

What kind of support is available?

Ongoing support by phone, email and text, with responses typically within minutes.

Where does our data live, and who else can see it?

Every agency gets its own dedicated database on its own subdomain. Records are never pooled with another department's data.

Do we have to buy the whole suite?

No. Most departments start with one or two modules and add others later. Everything runs on the same login.

Does it work on phones and tablets?

Yes. Emergency Logs runs in the browser on phones, tablets and desktops, with no app to install and barcode scanning through the device camera.

Can you import the data we already have?

Yes. Data import from your existing spreadsheets and asset lists is a standard part of implementation.

Answers

Frequently Asked Questions

Q: What makes Emergency Logs different from other software providers?

Emergency Logs is built by First Responders and remains one of the few family-owned companies in the industry, adapting the software to how each department already runs.

Still learning about Emergency Logs? We're here to help. Below are the questions we get most often from Fire Departments and EMS teams.

Emergency Logs provides specialized software designed to streamline essential operations for Fire Departments and EMS teams. The platform covers narcotics vial counts, inventory control, truck checks and asset tracking. It is built for Fire Departments, EMS companies, medical clinics and emergency service organizations of every size, from a single station to a metropolitan department.

We are built by First Responders who understand your unique needs, and we remain one of the few family-owned companies in the industry. Where competitors sell a generic solution and ask you to adapt, we specialize in emergency personnel and adapt the software to how your department already runs.

Absolutely. Not only are Emergency Logs solutions adaptable to meet the specific needs of your department, we also offer custom programming for unique requirements. Customizations commonly include reporting, user permissions and workflow changes.

Pricing depends on the size of your organization, which modules you select, and any customizations. As a reference point, our single-station Fire Departments pay approximately $1,500 annually for the entire suite. Request a pricing sheet →

It depends on the size of your organization and how much you turn on at once. The Narcotics Module can be running in a few days. Standing up the entire suite, with data import and training, usually takes a few months.

Ongoing support by phone and email, and text if that is more convenient. We aim to respond within minutes, not business days.

Every agency gets its own dedicated database on its own subdomain. Your records are not pooled with another department's, and access is controlled by the roles you define for your own personnel.

No. Most departments start with one or two modules, usually narcotics or truck checks, and add others as budget and appetite allow. Everything runs on the same login, so adding a module later does not mean learning a new system.

Yes. Emergency Logs runs in the browser, so it works on whatever your crews already carry. There is no app to install and no separate mobile license. Barcode and QR scanning use the device camera.

Yes, and it is a standard part of implementation. Send us the spreadsheets and asset lists you keep now and we bring them across so you are not starting from an empty system on day one.

Still Have A Question?

Ask us directly. You will get a straight answer, including when the honest answer is that we are not the right fit.